Diana Tsow and her family had only lived in their Pacific Palisades home for four years before the Palisades wildfire tore through her neighborhood on Jan. 7, destroying homes, schools and businesses.
As part of our larger project of sharing community voices and what wildfire survivors need long-term, Tsow shares her story here, a reminder that parenting young children while displaced from natural disasters continues to be a challenge.
What was going through your mind as the evacuation notices started coming?

Even with the evacuation notices and seeing the huge, dark plume of smoke building outside, I really thought that I would leave and be back later that day. I was with my 2-year-old son, and driving out of the neighborhood was terrifying. There is one public canyon road in and out of my neighborhood. Driving out was like driving through a tunnel of fire. It looked like you were driving at midnight through thick fog, but you could see fire on both sides of the canyon and the street was literally on fire in front of me. There were boulders and debris all over the road. People had abandoned their cars on the street in a panic to get out That’s when I realized this is a lot worse than I thought.
What stands out the most when you think back?
Once we decided to leave, I had about a half of an hour to pack up. I grabbed our important documents like passports, vital records, my first son’s ashes, my daughter’s most treasured rabbit plush and enough clothes for the family for about two days. It was certainly not enough clothing, but I really did not think we would be displaced for so long.
Where did you find refuge? What and who made the most impactful difference for you
during this time?
We stayed with some friends on the first night. We then checked into a hotel for a few nights, and then stayed with another friend. We bounced around from hotel to Airbnb for a little while, and once we realized that it would be some time before we were able to go home, we signed a lease for a new apartment. We recently moved in, and that was our seventh move in three weeks. Our friends and family were incredibly helpful during this time. They opened their doors to us so we could rest, helped with childcare and even sourced and sent new clothing and other essential items for us.
What resources or support have you found most helpful during this crisis?
The most helpful support has been from our friends and family. The least helpful is probably the dozens of online forums where a huge amount of misinformation is spread every day.
How has your community come together to support you and other fire victims?
The local community has been amazing. There are numerous donation sites that were set up so quickly to help with essential goods and clothing. These places are all volunteer run, and everyone is eager to help. Several local businesses banded together to provide goods and services to fire victims. And the Buy Nothing community has been nothing short of extraordinary. It’s really touching.
How are your kids coping?
The kids are coping as well as expected. My son continues to ask to go home. My daughter has been surprisingly mature about the situation. She is really great at helping me take care of her brother. I am thankful that my son will not remember any of this, and my daughter is not taking it too hard yet. I wonder if she understands the gravity of what has happened. We do our best to talk about everything openly and honestly.
What support do you need the most as a parent?
Childcare is what I need most so I can deal with the many housing, insurance and general life issues we’re facing now.
What are the challenges you’re facing in terms of housing, school, work?
Housing was extremely difficult in the beginning and we moved around a lot. This is because we had no idea how long we would be displaced. We still do not know. So it was really difficult to sign a lease when we did not know if we needed to be gone for six months, a year, more? With regard to school, I have to hand it to LAUSD [Los Angeles Unified School District], who very quickly found a new school location where all of the existing students, teachers and staff could go together. The continuity of care is so important, and my daughter is adjusting well to the new campus.
Work has been challenging because in the beginning I could not work, as I needed to stay with the kids who had nowhere to go (both their schools burned). Now that both are back in school, I am finding that I do not have appropriate work attire.
How are you maintaining family life and some sense of normalcy during this time?
We are slowly furnishing our new home with creature comforts. We make a point to eat dinner together as a family, and we are starting to get back into the kids’ extracurriculars.
What would you tell other families who are also starting over?
Allow yourself time to process what is happening. Don’t be afraid to ask for help.
What is the most important thing we can do for our kids during this time?
Just be there for them — that is what they will remember.